> ## Documentation Index
> Fetch the complete documentation index at: https://docs.peerpop.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Groups

> Create targeted segments of your contacts for more effective marketing

## How Contact Groups Work

Contact groups help you:

* Segment contacts based on behavior and demographics
* Create targeted marketing campaigns
* Improve engagement rates
* Save groups for future use

<Tip>
  If new contacts meet your filter criteria, navigate to **Edit Group** and click **Update Group** to refresh your group.
</Tip>

## Creating Contact Groups

<Steps>
  <Step title="Start Group Creation">
    Click the **Create Contact Group** button
  </Step>

  <Step title="Select Event Scope">
    Choose between:

    * Specific event
    * All events
  </Step>

  <Step title="Choose Target Audience">
    Select which contacts to include:

    * Promoters only
    * Attendees only
    * Both promoters and attendees
  </Step>

  <Step title="Duplicate Handling">
    Set how to handle duplicate contacts:

    * Remove all duplicates
    * Remove duplicate phone numbers
    * Remove duplicate emails
  </Step>

  <Step title="Apply Filters">
    <Tabs>
      <Tab title="Attendee Filters">
        Filter by:

        * Tickets purchased
        * Amount spent
      </Tab>

      <Tab title="Promoter Filters">
        Filter by:

        * Tickets sold
        * Amount earned
      </Tab>
    </Tabs>

    For each filter:

    1. Select comparison (greater than/less than)
    2. Enter amount
    3. Click "Apply Filter"
    4. Add additional filters as needed

    <Note>
      Combine multiple filters to create highly targeted groups
    </Note>
  </Step>

  <Step title="Review Contacts">
    Preview filtered contacts:

    * All contacts matching criteria are selected by default
    * Deselect individual contacts if needed
    * View total selected count
  </Step>

  <Step title="Save Group">
    1. Enter group name
    2. Click "Save Group"
    3. Group is now available for campaigns
  </Step>
</Steps>

## Using Contact Groups

<CardGroup cols={2}>
  <Card title="Marketing Campaigns" icon="bullhorn">
    Use groups in:

    * Mass texts
    * Email campaigns
    * Targeted promotions
  </Card>

  <Card title="Group Management" icon="users-gear">
    Manage your groups:

    * Edit filters
    * Update members
    * Delete groups
  </Card>
</CardGroup>

<Note>
  Contact groups are dynamic - they automatically update as contacts meet or no longer meet your filter criteria.
</Note>

## Best Practices

<AccordionGroup>
  <Accordion icon="filter" title="Filter Strategies">
    * Start with broad filters
    * Add specific criteria gradually
    * Test group sizes before saving
  </Accordion>

  <Accordion icon="bullseye" title="Targeting Tips">
    * Group similar behaviors
    * Consider engagement history
    * Focus on active contacts
  </Accordion>
</AccordionGroup>